Terms and Conditions 

Introduction

This website is operated by Proofreading Professional.

By using our website you accept these terms and conditions.


Use of our website

You may view the website pages and download pages for cache purposes or print website pages for personal use and in accordance with the law.


Cookies policy

We do not use advertising, or any other, cookies on this website.

We accept online ordering and payment via Paypal and users should check with Paypal for their Cookies policy.

Our website may contain links to other websites and social networks such as Facebook.  Please refer to each site for their own cookies policy.


Intellectual property rights

(other than personal use

The pictures, photographs, illustrations and other material posted on our website are original creations which are protected by author copyright and must only be used for personal use.  Under copyright law such pictures must not be copied or exchanged for any reason other than for personal use.

Payment options

We accept payment in pounds sterling only (GB pounds).  

Most major debit and credit cards are accepted for online payments through Paypal. You do not need to have a Paypal account to make a one-off payment through Paypal.

Payment may also be made direct from an online bank account.  (See invoice for details).

We also accept payment by cheque through the post. Cheques must be in pounds sterling (GB pounds).  

Please do not send cash by post.  We cannot accept responsibility for any cash payments which are lost in the post.

All payments will be processed before orders are supplied unless otherwise agreed.

If the number of words in the document we receive from you differs significantly from your estimate you may be liable for a further charge or credit. Any further invoice must be paid before completion of the work. Any credit due will be offered to you as a reduction on future work or as a refund.


Delivery

Postage and packaging costs are usually added for UK and overseas delivery in addition to a small handling fee.

We will do everything in our power to deliver within agreed time-scales but agreed delivery dates cannot be guaranteed. If there is a delay on your order, for any reason, which will delay dispatch, we will endeavour to arrange a new delivery date with you. Any delay is likely to be due to bank holidays, high volume of orders at peak periods or a high amount of editing required on your order item.


Refunds policy

Refunds will not be made for any damaged or incomplete items unless the original item supplied was faulty or incorrect. Refunds cannot be granted for any items in sealed packaging that has been opened.

Where order items involve time and intellectual effort, no refund will be made, unless the item supplied was incorrect.


Material submitted by you

Any material submitted by you, including photographs or images, must not itself infringe any copyright or any other intellectual property right, any right of privacy, or any other right.  If we consider any material submitted you to be inappropriate in any way it will not be accepted nor processed as an order or will be removed from the website.

This policy may be updated at any time.

Last updated: 18th February 2014